State Farm® Insurance Agent Neil Klemme
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
julie lidester
November 13, 2024
5
out of
5
rating by julie lidester
"Bayley was great!!! She made it so easy to get my auto insurance! She also put me in touch with an agent in Florida, so I could get auto insurance there🤗"
We responded:
"Thank you, Julie! We're thrilled to hear that Bayley made the process easy for you and helped connect you with an agent in Florida for your auto insurance."
Amber Hillis
October 31, 2024
3
out of
5
rating by Amber Hillis
"The lady that helped me was very snappy and a little rude. I couldn't beat the rates though."
We responded:
"Amber, we appreciate your feedback and your business. We pride ourselves on our customer service and would love to know how we can do better. Please reach out to our office directly if you have anything else to share about your experience. Thank you! "
Mike Menefee
October 22, 2024
5
out of
5
rating by Mike Menefee
"Olivia was outstanding in getting us the coverage we needed on our house. She listened to me and made sure we got the coverage we needed. She also helped us get a discount. She was wonderful in working with us."
We responded:
"Thank you, Mike, for your kind words! We're thrilled to hear Olivia provided outstanding service and helped you secure the right coverage and discounts for your home. Your satisfaction is our priority, and we appreciate your trust in our agency."
Sara Mullen
October 21, 2024
5
out of
5
rating by Sara Mullen
"Ian was helpful and professional. He was quick to hear what I needed and was knowledgeable to get the right information and policy. Thank you!"
We responded:
"Thank you, Sara, for your kind words! We're delighted to hear that Ian provided you with the professional and knowledgeable service you needed. Your satisfaction is our priority, and we appreciate your feedback."
Terry Taylor
October 21, 2024
5
out of
5
rating by Terry Taylor
"They were very helpful"
We responded:
"Thank you, Terry, for your kind words and the 5-star rating! We're delighted to hear that you found our team very helpful."
Graham Rees
October 17, 2024
5
out of
5
rating by Graham Rees
"Nevaeh was extremely quick and helpful when it came to insuring a vehicle I just bought. I've always had a good experience when dealing with the people here"
We responded:
"Thank you, Graham, for your kind words! We're thrilled to hear that Nevaeh provided you with quick and helpful service. We appreciate your continued trust in our team and look forward to assisting you in the future."
Doug Overman
October 10, 2024
5
out of
5
rating by Doug Overman
"Casey was super nice and understandings. She is one of the good ones to deal with!!"
We responded:
"Thank you, Doug, for your kind words! We're thrilled to hear that Casey provided you with excellent service. Your feedback is greatly appreciated and motivates us to continue delivering top-notch support."
Charles Nderitu
October 9, 2024
5
out of
5
rating by Charles Nderitu
"Lupe was extremely helpful efficient and very understanding."
We responded:
"Thank you, Charles, for your kind words about Lupe. We're thrilled to hear she provided you with efficient and understanding service. Your satisfaction is our priority, and we appreciate your feedback."
Pamela Gardner
October 8, 2024
5
out of
5
rating by Pamela Gardner
"I met with Nevaeh today regarding my auto and renters insurance. She is knowledgeable and professional. She answered all of my questions. I am thankful to be insured by State Farm."
We responded:
"Thank you, Pamela, for your kind words. We're delighted to hear that Nevaeh provided you with excellent service and answered all your questions. We're grateful to have you as a valued State Farm customer."
Donald Barnett
October 2, 2024
5
out of
5
rating by Donald Barnett
"I really appreciate all the kind and hard work Diamond does for me. Thank her so much for me. Donald Barnett"
We responded:
"Donald, thank you for your kind words and the 5-star rating. We're thrilled to hear that Diamond's hard work and dedication have made a positive impact."
joyce cole
September 30, 2024
5
out of
5
rating by joyce cole
"Olivia was very pleasant to work with and answered all our questions . Saved us a lot of money with more coverage!! Will recommend to our family and friends. Thank you so much!!"
We responded:
"Thank you for your kind words! We're thrilled to hear Olivia provided excellent service and helped you save money while increasing your coverage. Your recommendation means a lot to us. We look forward to assisting your family and friends."
Priyanka Charan
September 30, 2024
5
out of
5
rating by Priyanka Charan
"Had a great support from State farm. Bayley was able to give me immediate response on what has been requested. Had a good experience working with them."
We responded:
"Thank you for your kind words! We're thrilled to hear that Bayley provided you with prompt and effective support. It's wonderful to know you had a positive experience with us. We appreciate your trust in State Farm."
Abdullah Sayeed
September 30, 2024
5
out of
5
rating by Abdullah Sayeed
"Great experience, Nevaeh was really friendly and got the job done quick"
We responded:
"Thank you! We're thrilled to hear that Nevaeh provided you with a great experience and efficient service. Your positive feedback is much appreciated."
Qin Jiang
September 27, 2024
5
out of
5
rating by Qin Jiang
"Bayley was highly professional and efficient in addressing my request via text. The entire process was smooth, and I’m glad I didn’t have to deal with phone calls."
We responded:
"Thank you, Qin, for your kind words. We're delighted to hear that Bayley provided you with efficient and professional service. We strive to make the process as smooth as possible for our clients. Your satisfaction is our priority!"
Cole Espinoza
September 27, 2024
5
out of
5
rating by Cole Espinoza
"State farm is the best Mr Neil is the best State farm agent I have had in years and treat you like family he make sure that you have everything you need in your insurance policies your life insurance your renter's insurance even your car insurance literally takes the best care of you in your needs a number one in Indiana Indianapolis"
We responded:
"Thank you for trusting our agency with your life, renters and auto insurance needs. We thoroughly enjoy working with you, Cole."
Audra Richey
September 24, 2024
1
out of
5
rating by Audra Richey
"I’VE BEEN INSURED WITH ZERO ACCIDENTS THROUGH THIS AGENCY AND I WAS VERY HAPPY, HOWEVER , WITH MY NEW POLICY, MY SIGNATURES WERE NEVER RECEIVED, ALTHOUGH I SIGNED THE DOCUMENTS. THIS IS NOT ON ME AND I WAS CANCELED AND EXPECTED TO PAY ANOTHER FEE TO RESTART MY POLICY WHEN THE GLITCH IS WITH STATE FARM! NO ONE IS WILLING TO FIX THE MISTAKE WHEN I KNOW THEY CAN. I WILL GO ELSEWHERE AND GET INSURED. I decided to call State Farm, after calling the “budget” insurance companies, and was directed to a wonderful agent. He is now my agent! He is agent Ian Glover and has always done a terrific job at keeping me insured and the best part is the price is less with State Farm and I have a reputable company that stands behind me. I will always call my agent, Ian, for all my insurance needs. Thanks Ian!"
We responded:
"Thank you, Audra, for your kind words! We're thrilled to hear that Ian has provided you with excellent service and competitive pricing. We appreciate your trust in State Farm and look forward to continuing to meet your insurance needs."
Tammie Lormendez
September 21, 2024
5
out of
5
rating by Tammie Lormendez
"Neveah Bell helped us & explained everything throughly. Made us feel comfortable about our decision or choices !"
We responded:
"Thank you, Tammie, for your kind words! We're delighted to hear that Neveah Bell provided thorough explanations and made you feel comfortable with your decisions. Your satisfaction is our priority, and we appreciate your trust in our agency."
credngreen k
September 20, 2024
5
out of
5
rating by credngreen k
"BAYLEY, YOU ARE A BLESSING! Extremely professional, knowledgeable, efficient and patient! Thank you!!"
We responded:
"Thank you for your kind words about Bayley! We're thrilled to hear about your positive experience. Your feedback motivates us to continue providing excellent service."
Hope R
September 17, 2024
5
out of
5
rating by Hope R
"Christian was very kind and patient w me throughout the whole process. It was a great experience."
We responded:
"Thank you for your kind words! We're delighted to hear that Christian provided you with a great experience. Your satisfaction is our priority, and we appreciate your feedback."
Christin Gearhart
September 5, 2024
5
out of
5
rating by Christin Gearhart
"Landon is very helpful and knowledgeable. And if he doesn’t know the answer he will work on it until he does. I love THIS State Farm and will stick with them as long as I am needing insured, whether that’s home, auto, or life."
We responded:
"Thank you, Christin! We're thrilled to hear about your positive experience with Landon. Your trust and satisfaction mean the world to us. We're here to support all your insurance needs."
Eddie Reyes
September 4, 2024
5
out of
5
rating by Eddie Reyes
"Great and fast assistance from Christian! I experienced a problem logging into my claim portal after I changed my user ID and password. I called the internet tech support yesterday, but the automated voice system did not authenticate me. I expressed to Christian yesterday that I must regain access to my claim portal because I need to upload a work estimate on my claim. I called the State Farm office a few minutes after five and Christian was professional and attentive to my concern. Christian called me today while I was doing yard work at home. He had on the call a member of the internet tech support. She was able to authenticate me and she solved the login issue for me. I greatly appreciate that Christian stayed involved to make sure my problem was resolved. Thank you Christian!"
We responded:
"Thank you, Eddie, for sharing your positive experience with Christian. We're delighted to hear he provided attentive and effective assistance to resolve your login issue. Your satisfaction is our priority, and we appreciate your kind words. Thank you for choosing us!"
Keith Howard
September 4, 2024
5
out of
5
rating by Keith Howard
"I had the pleasure of speaking with Bayley today. She was extremely helpful and her professionalism goes without saying! Keith"
We responded:
"Thank you, Keith, for your kind words about Bayley. We're thrilled to hear she provided you with excellent service. Your feedback is greatly appreciated and will be shared with the team."
Daniel Tom
August 27, 2024
5
out of
5
rating by Daniel Tom
"I have dealt with Neil Klemme for nearly 40 years and had always had wonderful, professional service. His staff is fantastic as well. Most recently I dealt with Olivia who took care of my needs in a friendly and efficient manner with just a brief phone call. Friendly and efficient service keeps me coming back."
We responded:
"Thank you, Daniel, for your long-standing trust and kind words. We're thrilled to hear that Olivia and our team have consistently provided you with friendly and efficient service. We look forward to continuing to serve you for many more years."
Sheila Thayer
August 14, 2024
5
out of
5
rating by Sheila Thayer
"I've been with this co.pany for 7 years. They been very accommodating in meeting my needs. I really appreciate Bailey. She's a very sweet person and well informed. Thank you Sheila Conn- Thayer"
We responded:
"Thank you for your kind words and for being with us for 7 years. We're delighted to hear that Bailey has been helpful and accommodating. Your appreciation means a lot to us."
DANIELLE TATE
August 7, 2024
5
out of
5
rating by DANIELLE TATE
"Nevaeh was a pleasure to work with!"
We responded:
"Thank you, Danielle! We're thrilled to hear that Nevaeh provided you with excellent service. Your positive feedback is greatly appreciated."